For Co-op Members

The Co-op Telecom Program is exclusively for CHF BC member co-ops. CHF BC and TELUS have negotiated a partnership to provide HDTV, High-Speed Internet and Home Phone through TELUS Home Services for CHF BC members. The Co-op Telecom Program provides savings of up to 50% off retail rates on individual services or bundles of services for members of CHF BC member housing co-ops.

How to sign up

If your co-op has already signed up to participate in the program, complete the member sign-up form and return it to your co-op’s Program Administrator.

Email us at [email protected] if:

• you need to confirm that your co-op is enrolled in the program
• you want to learn if your co-op is eligible for the 50 and 150 high speed internet options
• you don’t know who your program administrator is (in that case you can send the form to us)

Once your Program Administrator (or CHF BC) receives your sign-up form, you will get a link to register with TELUS.

Once you’re registered, a TELUS representative will contact you directly to take your order.  TELUS will also schedule the day and time of your installation with you.

Members Information &
Additional Administrative Forms

If you need to notify TELUS about a move, please complete this Move Out/Unit Transfer Form and submit it to your co-op and to your Telecom Program Coordinator by email at [email protected] 30 days before your move.

*Please note, members who are moving out of the co-op are responsible to pay the remaining balance of their original contract. The members paid services can then be transferred to their new place of residence. If you are simply transferring to a new unit within the same housing co-op, your monthly payment plan with continue as scheduled.

If you want to discontinue your service, please complete this form here Telecom Cancellation Form.

And if you want to renew after your one-year term, you don’t have to do anything: your service will automatically renew for three-month terms.