Yes, to date over 155 co-ops and over 3,400 member households are enrolled in the program.
The program was launched in 2016 and now has become the fastest growing group buying program with over 155 co-ops enrolled in the program and with over 3,500 households signed up for the telecom services.
The general rates are up to 40% off the TELUS market rates for the services. For current costs, please contact TELUS directly at 1-866-667-9749 or myhome@telus.com.
Once your co-op is enrolled in the program (see FAQ “How does our co-op get started?), sign up for members is as easy as……
No. There are no minimum participation requirements to qualify for the program and your members are not obliged to signup for any services; however, TELUS will install free Wi-Fi in your common room if more than half your co-op enrolls. You can also be eligible for other promotional offers, such as a free TV in your common room, if 90% of the co-op members enroll.
The Co-op Telecom Program is one of the most flexible programs available to co-op members. Members can select individual services or select a bundle package. See all the details on our Program Details page. Please note, many co-ops will also be eligible for high speed Internet 150, 300, 750, 1 G and 1.5 G too – check in with us at telecom@chf.bc.ca to confirm your eligibility.
Yes, existing customers qualify for the program; however, any cancellation fees associated with an existing contract term must be paid prior to enrolment.
The high savings associated with enrolling in the program may be worth paying the cancellation fee.
Yes. TELUS will complete the switch on the member’s behalf. Fees associated with early cancellation of term commitments or contracts may apply.
With the Co-op Telecom Program discounts available, it may be worth paying a cancellation fee.
Most co-op buildings will qualify for all services available; however, upgraded wiring may be required to provide all services offered in the Co-op Telecom Program.
Good News! CHF BC’s Telecom Program now also offers high speed Internet 150, 300, 750, 1 G and 1.5 G options to eligible co-ops. Contact us at telecom@chf.bc.ca to find out which speeds are available at your co-op.
Internet 25 = 300 GB data/month
Internet 75 = 550 GB data/month
Internet 150 = 1 TB data/month
Internet 300 = 1 TB data/month (eligible co-ops only)
Internet 750= 1 TB data/month (eligible co-ops only)
Internet 1 GB= 1 TB data/month (eligible co-ops only)
Internet 1.5 GB= 1 TB data/month (eligible co-ops only)
Yes, additional services or TV theme packs are available for members on request and will be billed to them directly on their TELUS bill.
No. Contact TELUS directly at 310-3343 (no area code necessary) or check the TELUS website for details.
Members must fill out a cancellation form 30 days prior to their desired cancellation date and submit it to telecom@chf.bc.ca.
If members cancel within their first year, they are responsible for paying the remaining balance of the contract.
Once members have been transitioned to the 40% discount, TELUS’s cancellation policies apply.
No, if you are a current telecom program subscriber, you need to wait until your current term ends (whether that is quarterly or yearly) before you can join the new 40% discount program. If it’s your first year on the program, you can switch into the new program as of your annual renewal date. If you are a long-time member, you would be on a quarterly term, and you can email telecom@chf.bc.ca if you want to check when would be the earliest date you can make the switch.